Privacy Policy - Ignite

Privacy Policy

Last Updated: 9th July 2025

Welcome to Ignite Ecom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website: https://ignite-ecom.co.uk/. By using our website, you agree to the terms outlined in this policy.

1. Who We Are

We are Ignite Ecom, a digital marketing agency specialising in web design, SEO, Google Ads, and e-commerce support.

Our contact details:

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number (when submitted via contact forms or email).
  • Technical Data: IP address, browser type, device information, time zone settings, and cookies.
  • Usage Data: Pages visited, time spent on site, click-through behaviour.
  • Marketing Preferences: If you subscribe to our mailing list or opt-in to receive updates.

3. How We Use Your Data

We use your data to:

  • Respond to your enquiries or requests.
  • Improve our website performance and user experience.
  • Send marketing communications (only where consent has been given).
  • Monitor and protect against fraud, abuse, and misuse.
  • Comply with legal obligations.

4. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on include:

  • Consent – when you give us permission (e.g. subscribing to our newsletter).
  • Contract – when processing is necessary to fulfil a service or request.
  • Legitimate Interests – for improving our services and communications.
  • Legal Obligation – where necessary for compliance with laws.

5. How We Store Your Data

Your data is stored securely on servers hosted in the UK or EEA. We implement appropriate technical and organisational measures to protect your personal information.

We retain data only as long as necessary for the purpose collected, or as required by law.

6. Sharing Your Data

We do not sell your personal information.
We may share your data with trusted third-party service providers (e.g. website hosting, analytics, email platforms), solely to perform services on our behalf.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Cookies

Our website uses cookies to enhance user experience, track visitor behaviour, and serve relevant content.

You can manage or disable cookies via your browser settings. For more details, please see our Cookie Policy (update with actual link if available).

8. Your Data Protection Rights

You have rights under the UK GDPR including:

  • The right to access, rectify, or erase your personal data.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise your rights, contact us at hello@ignite-ecom.co.uk.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top.

11. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

Ignite Ecom
Email: hello@ignite-ecom.co.uk